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- <h1 class="titlefont">FFmpeg Mailing List FAQ</h1>
- <hr>
- <a name="SEC_Top"></a>
-
- <a name="SEC_Contents"></a>
- <h1>Table of Contents</h1>
-
- <div class="contents">
-
- <ul class="no-bullet">
- <li><a name="toc-General-Questions" href="#General-Questions">1 General Questions</a>
- <ul class="no-bullet">
- <li><a name="toc-What-is-a-mailing-list_003f" href="#What-is-a-mailing-list_003f">1.1 What is a mailing list?</a></li>
- <li><a name="toc-What-type-of-questions-can-I-ask_003f" href="#What-type-of-questions-can-I-ask_003f">1.2 What type of questions can I ask?</a></li>
- <li><a name="toc-How-do-I-ask-a-question-or-send-a-message-to-a-mailing-list_003f-1" href="#How-do-I-ask-a-question-or-send-a-message-to-a-mailing-list_003f-1">1.3 How do I ask a question or send a message to a mailing list?</a></li>
- </ul></li>
- <li><a name="toc-Subscribing-_002f-Unsubscribing" href="#Subscribing-_002f-Unsubscribing">2 Subscribing / Unsubscribing</a>
- <ul class="no-bullet">
- <li><a name="toc-How-do-I-subscribe_003f-1" href="#How-do-I-subscribe_003f-1">2.1 How do I subscribe?</a></li>
- <li><a name="toc-How-do-I-unsubscribe_003f" href="#How-do-I-unsubscribe_003f">2.2 How do I unsubscribe?</a></li>
- </ul></li>
- <li><a name="toc-Moderation-Queue" href="#Moderation-Queue">3 Moderation Queue</a>
- <ul class="no-bullet">
- <li><a name="toc-Why-is-my-message-awaiting-moderator-approval_003f-1" href="#Why-is-my-message-awaiting-moderator-approval_003f-1">3.1 Why is my message awaiting moderator approval?</a></li>
- <li><a name="toc-How-long-does-it-take-for-my-message-in-the-moderation-queue-to-be-approved_003f" href="#How-long-does-it-take-for-my-message-in-the-moderation-queue-to-be-approved_003f">3.2 How long does it take for my message in the moderation queue to be approved?</a></li>
- <li><a name="toc-How-do-I-delete-my-message-in-the-moderation-queue_003f-1" href="#How-do-I-delete-my-message-in-the-moderation-queue_003f-1">3.3 How do I delete my message in the moderation queue?</a></li>
- </ul></li>
- <li><a name="toc-Archives" href="#Archives">4 Archives</a>
- <ul class="no-bullet">
- <li><a name="toc-Where-are-the-archives_003f-1" href="#Where-are-the-archives_003f-1">4.1 Where are the archives?</a></li>
- <li><a name="toc-How-do-I-reply-to-a-message-in-the-archives_003f" href="#How-do-I-reply-to-a-message-in-the-archives_003f">4.2 How do I reply to a message in the archives?</a></li>
- <li><a name="toc-How-do-I-search-the-archives_003f" href="#How-do-I-search-the-archives_003f">4.3 How do I search the archives?</a></li>
- </ul></li>
- <li><a name="toc-Other" href="#Other">5 Other</a>
- <ul class="no-bullet">
- <li><a name="toc-Is-there-an-alternative-to-the-mailing-list_003f" href="#Is-there-an-alternative-to-the-mailing-list_003f">5.1 Is there an alternative to the mailing list?</a></li>
- <li><a name="toc-What-is-top_002dposting_003f-1" href="#What-is-top_002dposting_003f-1">5.2 What is top-posting?</a></li>
- <li><a name="toc-What-is-the-message-size-limit_003f-1" href="#What-is-the-message-size-limit_003f-1">5.3 What is the message size limit?</a></li>
- <li><a name="toc-Where-can-I-upload-sample-files_003f" href="#Where-can-I-upload-sample-files_003f">5.4 Where can I upload sample files?</a></li>
- <li><a name="toc-Will-I-receive-spam-if-I-send-and_002for-subscribe-to-a-mailing-list_003f" href="#Will-I-receive-spam-if-I-send-and_002for-subscribe-to-a-mailing-list_003f">5.5 Will I receive spam if I send and/or subscribe to a mailing list?</a></li>
- <li><a name="toc-How-do-I-filter-mailing-list-messages_003f" href="#How-do-I-filter-mailing-list-messages_003f">5.6 How do I filter mailing list messages?</a></li>
- <li><a name="toc-How-do-I-disable-mail-delivery-without-unsubscribing_003f-1" href="#How-do-I-disable-mail-delivery-without-unsubscribing_003f-1">5.7 How do I disable mail delivery without unsubscribing?</a></li>
- <li><a name="toc-Why-is-the-mailing-list-munging-my-address_003f-1" href="#Why-is-the-mailing-list-munging-my-address_003f-1">5.8 Why is the mailing list munging my address?</a></li>
- </ul></li>
- <li><a name="toc-Rules-and-Etiquette" href="#Rules-and-Etiquette">6 Rules and Etiquette</a>
- <ul class="no-bullet">
- <li><a name="toc-What-are-the-rules-and-the-proper-etiquette_003f" href="#What-are-the-rules-and-the-proper-etiquette_003f">6.1 What are the rules and the proper etiquette?</a></li>
- </ul></li>
- <li><a name="toc-Help" href="#Help">7 Help</a>
- <ul class="no-bullet">
- <li><a name="toc-Why-am-I-not-receiving-any-messages_003f" href="#Why-am-I-not-receiving-any-messages_003f">7.1 Why am I not receiving any messages?</a></li>
- <li><a name="toc-Why-are-my-sent-messages-not-showing-up_003f" href="#Why-are-my-sent-messages-not-showing-up_003f">7.2 Why are my sent messages not showing up?</a></li>
- <li><a name="toc-Why-do-I-keep-getting-unsubscribed-from-ffmpeg_002ddevel_003f-1" href="#Why-do-I-keep-getting-unsubscribed-from-ffmpeg_002ddevel_003f-1">7.3 Why do I keep getting unsubscribed from ffmpeg-devel?</a></li>
- <li><a name="toc-Who-do-I-contact-if-I-have-a-problem-with-the-mailing-list_003f-1" href="#Who-do-I-contact-if-I-have-a-problem-with-the-mailing-list_003f-1">7.4 Who do I contact if I have a problem with the mailing list?</a></li>
- </ul>
- </li>
- </ul>
- </div>
-
-
- <hr size="6">
- <a name="General-Questions"></a>
- <h1 class="chapter"><a href="mailing-list-faq.html#toc-General-Questions">1 General Questions</a></h1>
-
- <a name="What-is-a-mailing-list_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-What-is-a-mailing-list_003f">1.1 What is a mailing list?</a></h2>
-
- <p>A mailing list is not much different than emailing someone, but the
- main difference is that your message is received by everyone who
- subscribes to the list. It is somewhat like a forum but in email form.
- </p>
- <p>See the <a href="https://lists.ffmpeg.org/pipermail/ffmpeg-user/">ffmpeg-user archives</a>
- for examples.
- </p>
- <a name="What-type-of-questions-can-I-ask_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-What-type-of-questions-can-I-ask_003f">1.2 What type of questions can I ask?</a></h2>
-
- <ul>
- <li>
- <a href="https://lists.ffmpeg.org/mailman/listinfo/ffmpeg-user/">ffmpeg-user</a>:
- For questions involving unscripted usage or compilation of the FFmpeg
- command-line tools (<code>ffmpeg</code>, <code>ffprobe</code>, <code>ffplay</code>).
-
- </li><li>
- <a href="https://lists.ffmpeg.org/mailman/listinfo/libav-user/">libav-user</a>:
- For questions involving the FFmpeg libav* libraries (libavcodec,
- libavformat, libavfilter, etc).
-
- </li><li>
- <a href="https://lists.ffmpeg.org/mailman/listinfo/ffmpeg-devel/">ffmpeg-devel</a>:
- For discussions involving the development of FFmpeg and for submitting
- patches. User questions should be asked at ffmpeg-user or libav-user.
- </li></ul>
-
- <p>To report a bug see <a href="https://ffmpeg.org/bugreports.html">https://ffmpeg.org/bugreports.html</a>.
- </p>
- <p>We cannot provide help for scripts and/or third-party tools.
- </p>
- <p><a name="How-do-I-ask-a-question-or-send-a-message-to-a-mailing-list_003f"></a>
- </p><a name="How-do-I-ask-a-question-or-send-a-message-to-a-mailing-list_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-How-do-I-ask-a-question-or-send-a-message-to-a-mailing-list_003f-1">1.3 How do I ask a question or send a message to a mailing list?</a></h2>
-
- <p>First you must <a href="#How-do-I-subscribe_003f">subscribe</a>. Then all you have to do is
- send an email:
- </p>
- <ul>
- <li>
- Email <a href="mailto:ffmpeg-user@ffmpeg.org">ffmpeg-user@ffmpeg.org</a> to send a message to the
- ffmpeg-user mailing list.
-
- </li><li>
- Email <a href="mailto:libav-user@ffmpeg.org">libav-user@ffmpeg.org</a> to send a message to the
- libav-user mailing list.
-
- </li><li>
- Email <a href="mailto:ffmpeg-devel@ffmpeg.org">ffmpeg-devel@ffmpeg.org</a> to send a message to the
- ffmpeg-devel mailing list.
- </li></ul>
-
- <a name="Subscribing-_002f-Unsubscribing"></a>
- <h1 class="chapter"><a href="mailing-list-faq.html#toc-Subscribing-_002f-Unsubscribing">2 Subscribing / Unsubscribing</a></h1>
-
- <p><a name="How-do-I-subscribe_003f"></a>
- </p><a name="How-do-I-subscribe_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-How-do-I-subscribe_003f-1">2.1 How do I subscribe?</a></h2>
-
- <p>Email <a href="mailto:ffmpeg-user-request@ffmpeg.org">ffmpeg-user-request@ffmpeg.org</a> with the subject
- <em>subscribe</em>.
- </p>
- <p>Or visit the <a href="https://lists.ffmpeg.org/mailman/listinfo/ffmpeg-user/">ffmpeg-user mailing list info page</a>
- and refer to the <em>Subscribing to ffmpeg-user</em> section.
- </p>
- <p>The process is the same for the other mailing lists.
- </p>
- <a name="How-do-I-unsubscribe_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-How-do-I-unsubscribe_003f">2.2 How do I unsubscribe?</a></h2>
-
- <p>Email <a href="mailto:ffmpeg-user-request@ffmpeg.org">ffmpeg-user-request@ffmpeg.org</a> with subject <em>unsubscribe</em>.
- </p>
- <p>Or visit the <a href="https://lists.ffmpeg.org/mailman/listinfo/ffmpeg-user/">ffmpeg-user mailing list info page</a>,
- scroll to bottom of page, enter your email address in the box, and click
- the <em>Unsubscribe or edit options</em> button.
- </p>
- <p>The process is the same for the other mailing lists.
- </p>
- <p>Please avoid asking a mailing list admin to unsubscribe you unless you
- are absolutely unable to do so by yourself. See <a href="#Who-do-I-contact-if-I-have-a-problem-with-the-mailing-list_003f">Who do I contact if I have a problem with the mailing list?</a>
- </p>
- <p>Note that it is possible to temporarily halt message delivery (vacation mode).
- See <a href="#How-do-I-disable-mail-delivery-without-unsubscribing_003f">How do I disable mail delivery without unsubscribing?</a>
- </p>
- <a name="Moderation-Queue"></a>
- <h1 class="chapter"><a href="mailing-list-faq.html#toc-Moderation-Queue">3 Moderation Queue</a></h1>
- <p><a name="Why-is-my-message-awaiting-moderator-approval_003f"></a>
- </p><a name="Why-is-my-message-awaiting-moderator-approval_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-Why-is-my-message-awaiting-moderator-approval_003f-1">3.1 Why is my message awaiting moderator approval?</a></h2>
-
- <p>Some messages are automatically held in the <em>moderation queue</em> and
- must be manually approved by a mailing list admin:
- </p>
- <p>These are:
- </p>
- <ul>
- <li>
- Messages that exceed the <a href="#What-is-the-message-size-limit_003f">message size limit</a>.
-
- </li><li>
- Messages from users whose accounts have been set with the <em>moderation flag</em>
- (very rarely occurs, but may if a user repeatedly ignores the rules
- or is abusive towards others).
- </li></ul>
-
- <a name="How-long-does-it-take-for-my-message-in-the-moderation-queue-to-be-approved_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-How-long-does-it-take-for-my-message-in-the-moderation-queue-to-be-approved_003f">3.2 How long does it take for my message in the moderation queue to be approved?</a></h2>
-
- <p>The queue is not checked on a regular basis. You can ask on the
- <tt>#ffmpeg-devel</tt> IRC channel on Freenode for someone to approve your message.
- </p>
- <p><a name="How-do-I-delete-my-message-in-the-moderation-queue_003f"></a>
- </p><a name="How-do-I-delete-my-message-in-the-moderation-queue_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-How-do-I-delete-my-message-in-the-moderation-queue_003f-1">3.3 How do I delete my message in the moderation queue?</a></h2>
-
- <p>You should have received an email with the subject <em>Your message to <mailing list name> awaits moderator approval</em>.
- A link is in the message that will allow you to delete your message
- unless a mailing list admin already approved or rejected it.
- </p>
- <a name="Archives"></a>
- <h1 class="chapter"><a href="mailing-list-faq.html#toc-Archives">4 Archives</a></h1>
-
- <p><a name="Where-are-the-archives_003f"></a>
- </p><a name="Where-are-the-archives_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-Where-are-the-archives_003f-1">4.1 Where are the archives?</a></h2>
-
- <p>See the <em>Archives</em> section on the <a href="https://ffmpeg.org/contact.html">FFmpeg Contact</a>
- page for links to all FFmpeg mailing list archives.
- </p>
- <p>Note that the archives are split by month. Discussions that span
- several months will be split into separate months in the archives.
- </p>
- <a name="How-do-I-reply-to-a-message-in-the-archives_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-How-do-I-reply-to-a-message-in-the-archives_003f">4.2 How do I reply to a message in the archives?</a></h2>
-
- <p>Click the email link at the top of the message just under the subject
- title. The link will provide the proper headers to keep the message
- within the thread.
- </p>
- <p>Note that you must be subscribed to send a message to the ffmpeg-user or
- libav-user mailing lists.
- </p>
- <a name="How-do-I-search-the-archives_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-How-do-I-search-the-archives_003f">4.3 How do I search the archives?</a></h2>
-
- <p>Perform a site search using your favorite search engine. Example:
- </p>
- <p><tt>site:lists.ffmpeg.org/pipermail/ffmpeg-user/ "search term"</tt>
- </p>
- <a name="Other"></a>
- <h1 class="chapter"><a href="mailing-list-faq.html#toc-Other">5 Other</a></h1>
-
- <a name="Is-there-an-alternative-to-the-mailing-list_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-Is-there-an-alternative-to-the-mailing-list_003f">5.1 Is there an alternative to the mailing list?</a></h2>
-
- <p>You can ask for help in the official <tt>#ffmpeg</tt> IRC channel on Freenode.
- </p>
- <p>Some users prefer the third-party <a href="http://www.ffmpeg-archive.org/">Nabble</a>
- interface which presents the mailing lists in a typical forum layout.
- </p>
- <p>There are also numerous third-party help sites such as
- <a href="https://superuser.com/tags/ffmpeg">Super User</a> and
- <a href="https://www.reddit.com/r/ffmpeg/">r/ffmpeg on reddit</a>.
- </p>
- <p><a name="What-is-top_002dposting_003f"></a>
- </p><a name="What-is-top_002dposting_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-What-is-top_002dposting_003f-1">5.2 What is top-posting?</a></h2>
-
- <p>See <a href="https://en.wikipedia.org/wiki/Posting_style#Top-posting">https://en.wikipedia.org/wiki/Posting_style#Top-posting</a>.
- </p>
- <p>Instead, use trimmed interleaved/inline replies (<a href="https://lists.ffmpeg.org/pipermail/ffmpeg-user/2017-April/035849.html">example</a>).
- </p>
- <p><a name="What-is-the-message-size-limit_003f"></a>
- </p><a name="What-is-the-message-size-limit_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-What-is-the-message-size-limit_003f-1">5.3 What is the message size limit?</a></h2>
-
- <p>The message size limit is 1000 kilobytes. Please provide links to larger files
- instead of attaching them.
- </p>
- <a name="Where-can-I-upload-sample-files_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-Where-can-I-upload-sample-files_003f">5.4 Where can I upload sample files?</a></h2>
-
- <p>Anywhere that is not too annoying for us to use.
- </p>
- <p>Google Drive and Dropbox are acceptable if you need a file host, and
- <a href="https://0x0.st/">0x0.st</a> is good for files under 256 MiB.
- </p>
- <p>Small, short samples are preferred if possible.
- </p>
- <a name="Will-I-receive-spam-if-I-send-and_002for-subscribe-to-a-mailing-list_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-Will-I-receive-spam-if-I-send-and_002for-subscribe-to-a-mailing-list_003f">5.5 Will I receive spam if I send and/or subscribe to a mailing list?</a></h2>
-
- <p>Highly unlikely.
- </p>
- <ul>
- <li>
- The list of subscribed users is not public.
-
- </li><li>
- Email addresses in the archives are obfuscated.
-
- </li><li>
- Several unique test email accounts were utilized and none have yet
- received any spam.
- </li></ul>
-
- <p>However, you may see a spam in the mailing lists on rare occasions:
- </p>
- <ul>
- <li>
- Spam in the moderation queue may be accidentally approved due to human
- error.
-
- </li><li>
- There have been a few messages from subscribed users who had their own
- email addresses hacked and spam messages from (or appearing to be from)
- the hacked account were sent to their contacts (a mailing list being a
- contact in these cases).
-
- </li><li>
- If you are subscribed to the bug tracker mailing list (ffmpeg-trac) you
- may see the occasional spam as a false bug report, but we take measures
- to try to prevent this.
- </li></ul>
-
- <a name="How-do-I-filter-mailing-list-messages_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-How-do-I-filter-mailing-list-messages_003f">5.6 How do I filter mailing list messages?</a></h2>
-
- <p>Use the <em>List-Id</em>. For example, the ffmpeg-user mailing list is
- <tt>ffmpeg-user.ffmpeg.org</tt>. You can view the List-Id in the raw message
- or headers.
- </p>
- <p>You can then filter the mailing list messages to their own folder.
- </p>
- <p><a name="How-do-I-disable-mail-delivery-without-unsubscribing_003f"></a>
- </p><a name="How-do-I-disable-mail-delivery-without-unsubscribing_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-How-do-I-disable-mail-delivery-without-unsubscribing_003f-1">5.7 How do I disable mail delivery without unsubscribing?</a></h2>
-
- <p>Sometimes you may want to temporarily stop receiving all mailing list
- messages. This "vacation mode" is simple to do:
- </p>
- <ol>
- <li>
- Go to the <a href="https://lists.ffmpeg.org/mailman/listinfo/ffmpeg-user/">ffmpeg-user mailing list info page</a>
-
- </li><li>
- Enter your email address in the box at very bottom of the page and click the
- <em>Unsubscribe or edit options</em> box.
-
- </li><li>
- Enter your password and click the <em>Log in</em> button.
-
- </li><li>
- Look for the <em>Mail delivery</em> option. Here you can disable/enable mail
- delivery. If you check <em>Set globally</em> it will apply your choice to all
- other FFmpeg mailing lists you are subscribed to.
- </li></ol>
-
- <p>Alternatively, from your subscribed address, send a message to <a href="mailto:ffmpeg-user-request@ffmpeg.org">ffmpeg-user-request@ffmpeg.org</a>
- with the subject <em>set delivery off</em>. To re-enable mail delivery send a
- message to <a href="mailto:ffmpeg-user-request@ffmpeg.org">ffmpeg-user-request@ffmpeg.org</a> with the subject
- <em>set delivery on</em>.
- </p>
- <p><a name="Why-is-the-mailing-list-munging-my-address_003f"></a>
- </p><a name="Why-is-the-mailing-list-munging-my-address_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-Why-is-the-mailing-list-munging-my-address_003f-1">5.8 Why is the mailing list munging my address?</a></h2>
-
- <p>This is due to subscribers that use an email service with a DMARC reject policy
- which adds difficulties to mailing list operators.
- </p>
- <p>The mailing list must re-write (munge) the <em>From:</em> header for such users;
- otherwise their email service will reject and bounce the message resulting in
- automatic unsubscribing from the mailing list.
- </p>
- <p>When sending a message these users will see <em>via <mailing list name></em>
- added to their name and the <em>From:</em> address munged to the address of
- the particular mailing list.
- </p>
- <p>If you want to avoid this then please use a different email service.
- </p>
- <p>Note that ffmpeg-devel does not apply any munging as it causes issues with
- patch authorship. As a result users with an email service with a DMARC reject
- policy may be automatically unsubscribed due to rejected and bounced messages.
- </p>
- <a name="Rules-and-Etiquette"></a>
- <h1 class="chapter"><a href="mailing-list-faq.html#toc-Rules-and-Etiquette">6 Rules and Etiquette</a></h1>
-
- <a name="What-are-the-rules-and-the-proper-etiquette_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-What-are-the-rules-and-the-proper-etiquette_003f">6.1 What are the rules and the proper etiquette?</a></h2>
-
- <p>There may seem to be many things to remember, but we want to help and
- following these guidelines will allow you to get answers more quickly
- and help avoid getting ignored.
- </p>
- <ul>
- <li>
- Always show your actual, unscripted <code>ffmpeg</code> command and the
- complete, uncut console output from your command.
-
- </li><li>
- Use the most simple and minimal command that still shows the issue you
- are encountering.
-
- </li><li>
- Provide all necessary information so others can attempt to duplicate
- your issue. This includes the actual command, complete uncut console
- output, and any inputs that are required to duplicate the issue.
-
- </li><li>
- Use the latest <code>ffmpeg</code> build you can get. See the <a href="https://ffmpeg.org/download.html">FFmpeg Download</a>
- page for links to recent builds for Linux, macOS, and Windows. Or
- compile from the current git master branch.
-
- </li><li>
- Avoid <a href="https://en.wikipedia.org/wiki/Posting_style#Top-posting">top-posting</a>.
- Also see <a href="#What-is-top_002dposting_003f">What is top-posting?</a>
-
- </li><li>
- Avoid hijacking threads. Thread hijacking is replying to a message and
- changing the subject line to something unrelated to the original thread.
- Most email clients will still show the renamed message under the
- original thread. This can be confusing and these types of messages are
- often ignored.
-
- </li><li>
- Do not send screenshots. Copy and paste console text instead of making
- screenshots of the text.
-
- </li><li>
- Avoid sending email disclaimers and legalese if possible as this is a
- public list.
-
- </li><li>
- Avoid using the <code>-loglevel debug</code>, <code>-loglevel quiet</code>, and
- <code>-hide_banner</code> options unless requested to do so.
-
- </li><li>
- If you attach files avoid compressing small files. Uncompressed is
- preferred.
-
- </li><li>
- Please do not send HTML-only messages. The mailing list will ignore the
- HTML component of your message. Most mail clients will automatically
- include a text component: this is what the mailing list will use.
-
- </li><li>
- Configuring your mail client to break lines after 70 or so characters is
- recommended.
-
- </li><li>
- Avoid sending the same message to multiple mailing lists.
-
- </li><li>
- Please follow our <a href="https://ffmpeg.org/developer.html#Code-of-conduct">Code of Conduct</a>.
- </li></ul>
-
- <a name="Help"></a>
- <h1 class="chapter"><a href="mailing-list-faq.html#toc-Help">7 Help</a></h1>
-
- <a name="Why-am-I-not-receiving-any-messages_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-Why-am-I-not-receiving-any-messages_003f">7.1 Why am I not receiving any messages?</a></h2>
-
- <p>Some email providers have blacklists or spam filters that block or mark
- the mailing list messages as false positives. Unfortunately, the user is
- often not aware of this and is often out of their control.
- </p>
- <p>When possible we attempt to notify the provider to be removed from the
- blacklists or filters.
- </p>
- <a name="Why-are-my-sent-messages-not-showing-up_003f"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-Why-are-my-sent-messages-not-showing-up_003f">7.2 Why are my sent messages not showing up?</a></h2>
-
- <p>Excluding <a href="#Why-is-my-message-awaiting-moderator-approval_003f">messages that are held in the moderation queue</a>
- there are a few other reasons why your messages may fail to appear:
- </p>
- <ul>
- <li>
- HTML-only messages are ignored by the mailing lists. Most mail clients
- automatically include a text component alongside HTML email: this is what
- the mailing list will use. If it does not then consider your client to be
- broken, because sending a text component along with the HTML component to
- form a multi-part message is recommended by email standards.
-
- </li><li>
- Check your spam folder.
- </li></ul>
-
- <p><a name="Why-do-I-keep-getting-unsubscribed-from-ffmpeg_002ddevel_003f"></a>
- </p><a name="Why-do-I-keep-getting-unsubscribed-from-ffmpeg_002ddevel_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-Why-do-I-keep-getting-unsubscribed-from-ffmpeg_002ddevel_003f-1">7.3 Why do I keep getting unsubscribed from ffmpeg-devel?</a></h2>
-
- <p>Users with an email service that has a DMARC reject or quarantine policy may be
- automatically unsubscribed from the ffmpeg-devel mailing list due to the mailing
- list messages being continuously rejected and bounced back.
- </p>
- <p>Consider using a different email service.
- </p>
- <p><a name="Who-do-I-contact-if-I-have-a-problem-with-the-mailing-list_003f"></a>
- </p><a name="Who-do-I-contact-if-I-have-a-problem-with-the-mailing-list_003f-1"></a>
- <h2 class="section"><a href="mailing-list-faq.html#toc-Who-do-I-contact-if-I-have-a-problem-with-the-mailing-list_003f-1">7.4 Who do I contact if I have a problem with the mailing list?</a></h2>
-
- <p>Send a message to <a href="mailto:ffmpeg-user-owner@ffmpeg.org">ffmpeg-user-owner@ffmpeg.org</a>.
- </p>
- </div>
- </body>
- </html>
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